Private pay NEMT command center

Stellar Mobility

Premium wheelchair, stretcher, ambulatory, airport, and discharge rides with an online intake flow built for patients, families, and care teams.

24/7request intake
9mobility modes
35+service areas
Livefare estimate
Doorto door support

About Stellar Mobility

Transportation built around dignity, timing, and clinical awareness.

The Puget Sound region is vibrant and fast-moving, but it can be difficult to navigate when you use a wheelchair or have special mobility needs. Stellar Mobility was built around one clear goal: equal access to safe, dignified, dependable transportation for every rider, every time.

Why Stellar Mobility?

Accessible transportation with comfort, compassion, and local reliability.

01

Fully Equipped, Comfortable Vehicles

Our vans are designed for wheelchair users and passengers with mobility aids. They are spacious, clean, and maintained to high standards, whether you use a manual chair, power wheelchair, scooter, or need extra room for equipment.

02

Trained, Compassionate Drivers

Our drivers are more than chauffeurs. They are trained professionals who understand patience, respect, safety, and the trust it takes to move confidently through each mile.

03

Door-to-Door Service You Can Count On

We support non-emergency medical transportation and personal trips, from doctor appointments and family gatherings to facility discharges and airport rides across the Puget Sound region.

04

Locally Owned, Community Focused

We focus on the Puget Sound region, with a strong presence across South King County and Pierce County communities including Tacoma, Parkland, Puyallup, Federal Way, Kent, Renton, Auburn, and nearby care corridors.

Our Services

From daily transport needs to hospital admission and discharge.

Stellar Mobility delivers accessible transportation tailored to each rider's mobility level, schedule, safety needs, and care instructions.

Accessibility

Level of service built around the rider.

We provide inclusive, reliable, and safe transportation for individuals across many mobility levels. Each ride is reviewed for vehicle fit, equipment needs, securement, facility handoff details, and the amount of assistance required.

Ambulatory Transport

Supportive transportation for riders who can walk on their own or with light assistance getting in and out of the vehicle.

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Standard Wheelchair Transport

Accessible van transportation for manual wheelchairs with secure tie-downs, ramps or lifts, and trained ride support.

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Electric Wheelchair Transport

Power chair-friendly scheduling with additional space, reinforced equipment, and careful loading for heavier mobility devices.

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Gurney / Stretcher Transport

Non-emergency stretcher transportation for riders who must remain lying down during medical appointments or facility transfers.

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Stairchair Service

Careful support for multi-story homes or buildings without elevator access, using trained stairchair handling when appropriate.

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Bariatric Wheelchair Transport

Specialized transportation for bariatric wheelchairs with extra space, reinforced support, and careful trip review.

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Airport Mobility Support

Pickup and drop-off support with flight number capture, luggage planning, and airport fee controls.

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Facility Discharge

Organized requests for discharge teams, rehabilitation centers, hospitals, and care coordinators.

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Point-to-Point / Long-Distance

Cost-effective, on-time transportation across Washington, Oregon, Idaho, and Montana, including NEMT and state-to-state ride support.

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Private Pay Requests

Fast quote flow for families, patients, facilities, and private ride requests across the Puget Sound region.

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Medical Transportation

On-time ride support for appointments, procedures, and recurring care.

Stellar Mobility provides flexible non-emergency medical transportation for single healthcare visits and dependable recurring schedules across the Puget Sound region.

On-Time Transportation Services

Flexible NEMT for one-time medical needs.

For single medical appointments, procedures, and healthcare-related transportation needs, we provide on-time service tailored to each rider's mobility requirements, timing, and care instructions.

DR

Doctor Appointments

Transportation to primary care physicians, specialists, and medical consultations, whether it is a routine check-up or a specialist visit.

HD

Hospital Discharge

Safe transport home from hospitals and rehabilitation centers with facility coordination for a smoother transition after discharge.

FT

Facility Transfers

Transportation between medical facilities, rehabilitation centers, assisted living communities, and nursing homes.

OS

Outpatient Surgery

Reliable pre-surgery transportation and comfortable post-surgery rides home for procedure-day support.

DT

Diagnostic Testing

Transportation to imaging centers, laboratories, and diagnostic facilities for X-rays, MRIs, CT scans, blood work, and other tests.

Ongoing Transportation Services

Consistent rides for regular treatments and appointments.

Recurring transportation helps riders keep important healthcare schedules with less stress and more predictability for families, caregivers, and care teams.

DX

Dialysis Transportation

Reliable ongoing transportation to and from dialysis treatments, with regular scheduling that helps riders avoid missed treatments.

CR

Chemotherapy & Radiation Transportation

Compassionate, comfortable rides to chemotherapy and radiation therapy appointments so the focus stays on healing.

PT

Physical Therapy Transportation

Regular transportation to physical therapy and rehabilitation appointments to support recovery and consistent progress.

RM

Regular Medical Appointments

Ongoing transportation for routine appointments, specialist visits, follow-up care, and recurring healthcare needs.

All Services

Our full range of accessible transportation services.

Stellar Mobility is committed to professional, respectful, and dignity-centered transportation that helps riders stay connected to care, routine, recovery, and independence.

H

Hospital Admissions and Discharges

Timely, comfortable transportation for hospital check-ins and safe, low-stress discharges from hospitals and rehabilitation centers.

A

Adult Daycare Centers

Reliable daily rides to and from adult daycare centers so riders can maintain routines, social engagement, and specialized care.

M

Medical Appointments

Dependable transportation to routine checkups, specialist visits, follow-up care, and medical consultations.

P

Pharmacies & Medication Pick Up

Transportation to pharmacies or coordinated medication pickup support so prescriptions are available when riders need them.

D

Dialysis Centers

Recurring transportation to dialysis centers with sensitivity to appointment timing, rider comfort, and consistent treatment schedules.

C

Acute Care Facilities

Responsive non-emergency transportation to acute care facilities and time-sensitive care environments.

T

Outpatient Therapy

On-time transportation for physical, occupational, and speech therapy sessions that support recovery and independence.

R

Recurring Care Routes

Consistent scheduled transportation for repeat appointments, treatments, community programs, and care routines.

L

Long-Distance Transportation

Point-to-point and state-to-state transportation across Washington, Oregon, Idaho, and Montana for medical and personal mobility needs.

Why Us

Our Commitment to Excellence

Reliable, On-Time Service

We prioritize punctuality so riders do not miss appointments or face unnecessary delays.

Safe and Accessible Rides

Our vehicles and trained drivers are focused on comfort, safety, dignity, and mobility-specific care.

Independence with Peace of Mind

We help riders and loved ones move freely and confidently without the stress of uncertain transportation.

Rider Feedback

Kind, safe, and communicative transportation.

Families and riders often remember the small details: a safe handoff, help at the door, steady stairchair support, and a driver who knows where to go.

5.0

"The ride was sweet. I appreciate them!"

Charlene
5.0

"The ride was good and safe."

Daniel
5.0

"Amazing transportation. Could not ask for more. They drop me at the door."

Jen
5.0

"The transportation was enjoyable and safe. Everybody was helpful and kind."

Bonnie
5.0

"Very good service, driver was the best."

Gina
5.0

"They safely took me down the stairs using a stairchair. They were communicative and kind."

Shelley

Blog

Seattle accessible transportation guides.

Helpful articles for families, riders, discharge planners, care teams, and private-pay clients looking for safer wheelchair-accessible transportation around the Seattle metro area.

Wheelchair Transportation Seattle

Wheelchair Transportation in Seattle: What Families Should Look For

Learn what makes an accessible ride safer, more comfortable, and easier to coordinate for appointments, family visits, and recurring care.

Read article
Hospital Discharge Rides

Planning Hospital Discharge Transportation in Seattle

A practical guide for discharge planners and families arranging wheelchair, stretcher, or assisted non-emergency transportation.

Read article
SeaTac Airport Mobility

Accessible Airport Pickup and Drop-Off Near SeaTac

How to plan smoother private-pay airport transportation for riders using wheelchairs, scooters, walkers, or extra mobility support.

Read article

Service Areas

Accessible transportation across Puget Sound communities.

Stellar Mobility supports private pay wheelchair transportation, non-emergency medical transportation, hospital discharge rides, and airport transportation across these Washington service areas.

Book a Ride

Organized intake with live fare estimate.

Passenger
Ride

Mobility & needs

Frequently Asked Questions

Clear answers before you book accessible transportation.

Have questions? We are here to help. Find answers to common questions about Stellar Mobility transportation services, private pay booking, wheelchair-accessible vehicles, service areas, and recurring medical rides.

How far in advance should I book a ride?

Book as early as possible, especially for medical appointments, hospital discharges, airport trips, dialysis, chemotherapy, radiation, or recurring transportation. Same-day requests can be submitted through the online ride booking form and are reviewed based on availability, mobility needs, distance, timing, and driver capacity.

What payment methods do you accept?

Stellar Mobility is built around private-pay ride requests. A coordinator reviews your booking details, confirms the estimate shown in the rate estimate panel, and verifies available payment options before the ride is finalized.

Do you accept Medicaid/insurance?

Stellar Mobility currently focuses on private-pay accessible transportation and also works with multiple transportation brokers. If you have Medicaid transportation benefits, book your ride through your county Medicaid broker and ask whether Stellar Mobility can be assigned when available. If you need insurance, facility billing, or other third-party payer support, please use the contact section before scheduling so the team can confirm whether the trip can be supported.

What should I bring for my ride?

Bring identification, appointment information, discharge paperwork if applicable, mobility devices, medications or oxygen equipment, keys, a phone, payment information, and any instructions needed for pickup, drop-off, or facility handoff. Add these details in the special instructions field when booking.

What is your cancellation policy?

Please notify Stellar Mobility as soon as possible if a ride must be changed or canceled. Late cancellations, no-shows, long wait times, or changes after dispatch review may affect the final fare or future scheduling.

What areas do you serve?

Stellar Mobility serves communities across the Puget Sound region, including South King County and Pierce County areas such as Tacoma, Parkland, Puyallup, Federal Way, Kent, Renton, Auburn, Bellevue, and Seattle. Point-to-point and long-distance transportation may also be available across Washington, Oregon, Idaho, and Montana. View the full service area list.

Do you offer point-to-point or long-distance transportation?

Yes. Stellar Mobility provides cost-effective, on-time point-to-point transportation, long-distance non-emergency medical transportation, and state-to-state ride support across Washington, Oregon, Idaho, and Montana. Availability depends on timing, distance, mobility needs, driver capacity, and trip details. Use the booking form or contact section to share the route for review.

Do you provide wheelchair accessible vehicles?

Yes. Stellar Mobility provides wheelchair-accessible transportation for riders using manual wheelchairs, power wheelchairs, scooters, bariatric wheelchairs, ambulatory support, and other mobility needs. Learn more in our services overview and medical transportation section.

Can family members ride along?

Family members, caregivers, or escorts may be able to ride along when space and trip requirements allow. Include escort details on the booking form so the team can review seating, timing, and safety needs.

What if I need to make changes to my booking?

Contact Stellar Mobility as soon as possible with changes to pickup time, appointment time, address, mobility type, escort needs, oxygen, stairs, return ride, or special instructions. Changes are reviewed based on availability and route impact.

Do you provide service on weekends and holidays?

Ride requests can be submitted online at any time. Weekend, holiday, after-hours, and urgent transportation availability is confirmed by the operations team based on schedule, driver capacity, and trip details.

Career Opportunities

Join a caring team moving people safely through Washington.

Stellar Mobility is looking for dependable people who want to help others while providing essential accessible transportation across the Puget Sound region.

See Washington from a new perspective

Driving with Stellar Mobility gives you a meaningful way to serve riders, families, and care facilities while experiencing the beauty of Washington state. From active city streets to quieter routes through forests, neighborhoods, and care corridors, every shift supports someone who needs safe, dignified transportation.

Basic Requirements

  • Must be at least 25 years of age.
  • Clean driving record.
  • Must live in or near the service area applied for.
  • Ability to read, write, and speak fluent English.
  • Must have access to a computer with printer and a working cell phone.

Physical Requirements

  • Ability to perform wheelchair securement safely.
  • Must be able to stretch, twist, reach, bend, and perform repetitive motions.
  • Must be able to periodically lift up to 50 pounds.
  • Must have a safe place to keep a vehicle at your residence if a vehicle is assigned.

Compliance Requirements

  • Pre-employment and ongoing random drug and alcohol testing are required.
  • State fingerprint background checks are required.
  • Applicants must be willing to travel to the nearest approved training site.

Important Notice

Employment is contingent on passing an approved drug and alcohol screening and all required background checks. Some Stellar Mobility positions are considered safety-sensitive under applicable federal transportation standards, so screening requirements may be stricter than Washington state law, including marijuana testing.

Apply Online

Kudos & Complaints

Feedback with resolution tracking.

Contact

Ready for intake, dispatch, and facility coordination.

Start with the ride request form for private pay transportation, facility discharges, airport pickups, and mobility-specific trip planning. A Stellar Mobility coordinator will review the details and follow up.

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Admin

Operations command center.